Constituents increasingly expect a rich, personalized experience when engaging with nonprofits. Fortunately, being an expert in constituent experience doesn’t mean that you’re an expert designer or programmer.
Constituent experience is about how constituents experience your organization and can have profound impacts on how your organization leverages technology. Learn five customer experience “hacks” that come before diving into any technology project and turn your organization into a constituent-centric one.
Community IT Innovators is pleased to collaborate with our partners at Build Consulting for this webinar. This webinar is appropriate for nonprofit executives, managers, and IT personnel.
The presenter, Kyle Haines, is an expert at helping organizations and people to learn, communicate, and grow through the use of information technology. Kyle is passionate about all things design. An architect at heart, he finds joy in creating evocative and engaging “things”. This passion spans his personal and professional life.
Build Consulting works exclusively with nonprofits, providing technology and data strategy, project leadership, and information systems management/support. Build helps organizations increase their capacity to leverage data management systems for good. Build Consulting is passionately independent. They do not receive any form of direct or indirect compensation from any vendor for the recommendations they make or perspectives they share.