Thanks for the question. At this phase in the discovery I would say "both". There might be use cases where the approval is centered on the document, whereas others perhaps not as frequent that are not associated with a driving document.
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We build a wordpress site for our workflow using Gravity Forms and Gravity Flow. We're mainly using it to deal with internal e-commerce store updates and routing differing kind of accounting approvals. I'm not in charge of the build but I know it allows for items to be submitted, routed to an approver, then the person doing the work, then back to an approver. It's all tracked through an audit trail. It's been something of a CYA saver when my team has gotten complaints about something not being updated and we can point to the audit trail that indicates where the request is sitting for approval or vetting (sadly it's usually in the complainers box). The forms we use handle both text, calculations and attachments. It's also been very handy when we have multiple people working on update so we can see who's taken on each item and what's outstanding.
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