last person joined: 2 days ago 

Ask a question. Give advice. Share resources. Looking for software or hardware recommendations? Want to know how others are using text messaging in their work? Trying to find examples of IT policies? The NTEN Discuss forum is a great resource for all of the above and more! It's the general discussion list for the NTEN community, and folks all over the US (and the world) are sharing their questions, answers, and news about nonprofit technology.

Thoughts on Freshbooks?

  • 1.  Thoughts on Freshbooks?

    Posted Oct 25, 2018 09:56

    Hey All,

    I ran a search on here before posting, but only saw one mention a few years ago. Anyone on here use Freshbooks? We just received a mailer for a two-month free trial. I logged on and have been playing around, and I like it - but I'm no expert on this stuff so it would be interesting to hear some perspective on how people feel it works.

    We use Quickbooks right now, as well as Harvest, Salesforce, and Asana. This kind of seem like it rolls all of those things in to one - though I don't think it comes close to Salesforce. My role in my org has taken on all of our finances and as a non-fan of Quickbooks, I thought I'd just do my homework on Freshbooks. I know my colleagues would be impressed by the "Projects" portion of Freshbooks, and how collaborative it is.

    Anyone have any thoughts on it, or should I stick to what I'm working with?

    Thanks in advance!

    Sara Ostrovitz
    Managing Director of Administration
    Essential Partners, Inc.
    Cambridge, MA
    Tech Accelerate

  • 2.  RE: Thoughts on Freshbooks?

    Posted Oct 26, 2018 09:47
    I've used Freshbooks for my freelance invoicing for years. I'm not using all its capabilities. I like that it takes care of payment reminders, however, if you forget to enter a payment in a timely manner, your client will get an erroneous reminder.

    My husband's businesses use Xero, which is more like a full standard accounting program. It's $22.50 a month, v. $14 for Freshbooks. I don't think it has time or project management features, but it may just be that we don't use all its tools.


    Jean Gazis
    Nonprofit Communications Specialist
    Jean Gazis Copy & Content Services
    New York, NY

    Tech Accelerate

  • 3.  RE: Thoughts on Freshbooks?

    Posted Oct 27, 2018 14:38
    I've used Freshbooks for invoicing freelance clients in the past and have found it simple and straightforward. The most useful features for me have been the auto-addition of late fees for invoices, which has helped to ensure prompt payment of invoices, as well as being able to easily import hours from Basecamp Classic. The payment integration has been seamless too. Overall, have been happy with the platform.

    Jason Shim
    Director, Digital Strategy
    Pathways to Education Canada
    Toronto, ON

    Tech Accelerate

  • 4.  RE: Thoughts on Freshbooks?

    Posted Oct 29, 2018 19:07
    I use Freshbooks. It's very good at what it does, but it's not as functional as a true general ledger system. It's invoicing and time-and-expense software, not bookkeeping software.

    Isaac Shalev
    Stamford CT

    Tech Accelerate