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Multi-stakeholder discussion methods

  • 1.  Multi-stakeholder discussion methods

    Posted Jan 16, 2019 04:37
    Hello NTEN!
    I'm running some participatory sessions with close stakeholders over the next few months and I'm looking for new and innovative ways to get them to present their ideas.  Basically i'm looking for a method I can use in a room full of people, to get their opinions and thoughts on a concept that I give them....

    I've been thinking along the lines of roundtable discussions and using some kind of think-write-share method, but its not comprehensive enough.

    Any thoughts?

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    Matthew Fielding
    Project Manager & Research Fellow
    SIANI/SEI
    Stockholm
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  • 2.  RE: Multi-stakeholder discussion methods

    Posted Jan 16, 2019 05:33
    Hi Matthew,
    I hope I understood your scenario properly.  I think back in my corporate life we had a lot of sessions comparable to yours. The best, most interactive ones were the ones where we were divided in smaller groups. Upfront that requires a lot of  preparation, but the outcome was always great! It also requires though a ‚leader' for each smaller group station. We had a set amount of time for each station and had to fulfill curtain tasks/ answer certain questions at each station. Concerning the tasks/ questions you can become super creative. Attendees get some sticky notes and can pin their thoughts/ answers to a whiteboard (helps a lot to document). The room was always buzzing, people were engaged, we had good discussions and felt really productive in these little working sessions. You connect much better in smaller groups and we naturally overcame boundaries of hierarchies and organization.
    You could divide your concept into several steps/ aspects, assign/ empower one person to be the „sponsor" of each aspect, give a few questions to answer per aspect as a framework, assign a time keeper and let attendees run free ;)
    I hope this helps,
    Kind regards,
    Patricia

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    Patricia Bohl
    Ping Marketing Strategies
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  • 3.  RE: Multi-stakeholder discussion methods

    Posted Jan 16, 2019 06:26
    Hi Matthew -

    Can you please provide a bit more info, so I may be able to best help? More specifically:

    -What types of things are you presenting?
    -What type of feedback are you looking for?
    -What are your best case next steps/ next deliverables?

    All the best,
    Kevin





  • 4.  RE: Multi-stakeholder discussion methods

    Posted Jan 16, 2019 06:46
    Hi Kevin,

    We are running a type of foresight/scenario planning session where participants (drawn from specialist institutions) are given a normative future vision of the future, and are then asked to develop a scenario of how they got there (backcast).  So for example, our future vision is one of an economy not based on fossil fuels, so we will ask groups of business leaders, government officials, etc.. to think through a scenario under which thus future might be achieved, and to understand what the barriers might be.

    Above is basically the method I have - however there needs to be some kind of method to extracting these scenarios from the participants in a way that can be replicated and tested - and even poked a bit during the session.

    any ideas?

    ------------------------------
    Matthew Fielding
    Project Manager
    SIANI
    Stockholm
    ------------------------------



  • 5.  RE: Multi-stakeholder discussion methods

    Posted Jan 16, 2019 07:42
    Hey Matthew -

    Thanks for the additional info - super helpful!

    This is a really interesting exercise, and I think this could be an approach for your consideration.

    I'd start with a 4-quadrant. The X-axis is "Benefit" - so the further right on the X-axis, the higher the impact/ benefit. On the Y-axis is "Feasibility", so based on current technology, how feasible is something. (I have a terrible, yet coffee-induced hand-drawn visual below)

    So for example:

    -"Better emission regulation on commercial buildings": This is high benefit and highly feasible. This would go into the upper right quadrant.
    -"Drones that zap pollutants in the air." Ok, so this would be super cool (high benefit), but we're not there yet (not feasible). So this bad lad goes into the lower right quadrant.

    So build out the 4-quadrant (I've attached a really terrible mockup below on how I'd approach this), and then pass out post-it notes to everyone. Tell them to draft 5 different ideas, and then have them post those within the 4-quadrant on the whiteboard. Then, prioritize from there...

    This is super engaging, and you'll have visuals that will drive actions and next steps.

    I hope this helps, and sorry my handwriting on the visual is so terrible! The visual can be found here: https://drive.google.com/open?id=15Jm1j9o5ngnqs3wW9BR1ho-0cypxViYd

    Best,
    Kevin

    ------------------------------
    Kevin LaManna
    Principal | Monday Loves You
    Chicago, IL

    www.mondaylovesyou.com
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  • 6.  RE: Multi-stakeholder discussion methods

    Posted Jan 17, 2019 03:11
    Kevin!  What a star you are!
    This is a really nice approach that I can develop to fit our time constraints.  This method gives us the ability to use data to drive the best responses too - so helpful!  Thanks so much for sharing this method!  The diagram was excellent too!
    See you in Portland!

    Matthew

    ------------------------------
    Matthew Fielding
    Project Manager
    SIANI
    Stockholm
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  • 7.  RE: Multi-stakeholder discussion methods

    Posted Jan 17, 2019 11:25
    Hey Matthew - so glad you found it helpful! I love chatting about stuff like this, so happy to help!

    Have a stellar day!

    Best,
    Kevin

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    Kevin LaManna
    Principal | Monday Loves You
    Chicago, IL

    www.mondaylovesyou.com
    ------------------------------



  • 8.  RE: Multi-stakeholder discussion methods

    Posted Jan 16, 2019 06:49
    Hi Patricia,
    Thanks for replying!   Really helpful!!  The method you used in the smaller groups is really interesting - it is this approach I am trying to nail down.
    As you suggest perhaps developing a stepwise approach with a set of questions to respond to might be helpful in ensuring all parts of the study are given fair attention in the limited time we have.
    Really helpful : )

    ------------------------------
    Matthew Fielding
    Project Manager
    SIANI
    Stockholm
    ------------------------------



  • 9.  RE: Multi-stakeholder discussion methods

    Posted Jan 16, 2019 06:50
    Hi Patricia,
    Thanks for replying!   Really helpful!!  The method you used in the smaller groups is really interesting - it is this approach I am trying to nail down.
    As you suggest perhaps developing a stepwise approach with a set of questions to respond to might be helpful in ensuring all parts of the study are given fair attention in the limited time we have.
    Really helpful : )

    ------------------------------
    Matthew Fielding
    Project Manager
    SIANI
    Stockholm
    ------------------------------



  • 10.  RE: Multi-stakeholder discussion methods

    Posted Jan 17, 2019 09:40

    This is a great discussion!

    One thing I would encourage you to think about is when you want the group to diverge / expand their thinking (idea generation, for example, or out-of-the-box problem solving) and when you want them to converge / contract (coming to agreement around some key themes, making decisions, selecting the best options). Ideally you'd want to have both, to promote both creativity and collaborative decision-making.

    I've found a couple of good book for this kind of work, that may give you some ideas about specific activities... there are a lot of options:

    The Facilitator's Guide to Participatory Decision-Making, by Sam Kaner
    101 Design Methods: A Structured Approach to Driving Innovation in Your Organization, by Vijay Kumar

    Hope this helps!



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    Carissa Dougherty
    Head of Knowledge Management
    The Morton Arboretum
    Lisle, Illinois
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  • 11.  RE: Multi-stakeholder discussion methods

    Posted 27 days ago
    Hi all,

    I'm trained in two areas that really focus on balancing input, and I'd strongly encourage you to think about them...

    1) Technology of Participation.  This is a "clustered" method of brainstorming that is deeply engaging, and does an outstanding job of bringing in folks who typically get drowned out.  It's particularly effective in being thoughtful across differently cultures and communication styles.  The result is visual and has the added benefit of creating empathy and feeling heard/seen for all participants.  The results are incredibly action-oriented. AND it's the fastest way I've ever built alignment and energy in any method of facilitation I've done.  This is think/write/share but on steroids, if you will.

    2) System Coaching.  If there is some elephant in the room blocking free-flow of ideas, then you need to exorcise those ghosts. I typically bring in system coaching practices to address this, and often find that the innovation shows up once you deal with whatever is blocking it... the "3rd entity" if you will.

    In reality, when I'm working with stakeholders across organizations, I use a hybrid of methods, but these are the two that engage large and diverse groups the best.

    Happy to talk offline about these!

    My best,
    Betsy



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    Betsy Block
    B3 Consults
    Oakland, CA
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