We will be integrating a messaging platform in the New Year. Some of our team members are familiar with Slack and are pushing for that platform. However, some are on Teams and really enjoy it. We have the Office365 suite. It seems more ppl are moving to Teams because of the integration. The Slackers are definitely more vocal!What do you recommend and why?
Thanks in advance!
CAHF/QCHF is using Teams for collaboration with outside vendors. So far, so good! It's nice to have all the information gathered about a side project in one place.
Some of the staff here love teams; some don't open it (yet).
It has been working well for us so far, and ... you know ..... FREE.
Quality Care Health Foundation
California Association of Health Facilities
Thank you for the reply, your responses helped me understand your viewpoint. It is clear that our views are different not just about how to best use Slack or Teams – but other worldly things.
Just to be clear I do not see your viewpoint has bad - just different.
Again. I want to that for your reply.
We use Teams. I am on an endless quest to streamline it. The social-media flavor to the conversation pane was a real turn-off to my older colleagues. Adapting to the conversation thread for project discussion instead of 500 emails is split right down generational lines. My 60+ year old coworkers simply will not budge and are vocal about how "ugly" Teams is. Whether I were to implement Slack or not, I don't sense it would matter. Resistance to user adoption can kill even the best "killer app".
That being said I am marching steadily well past 50 while the nature of my work requires endless adaptation. Before I get pounced on for being ageist please let me point out that we have other people older than myself on Collaboris and other forums using Teams. It is a mindset, not a physical age. I can't really change how people feel about the tools they use to get work done. I present it as best as possible and let go of the outcome.
If I had to implement Teams over again I would restrict the ability to make a new Team and I would explain how each Channel matches a Project. I would spend a LOT more time explaining Planner (easily embedded into a tab in a Team and just one of many PM tools you could use) and walk each person through viewing their aggregate Tasks and I would spend more time on training Project Managers how to assign Tasks. The Planner application doesn't require a description. I wish it did.
Almost all of my former colleagues elsewhere are using or have used Slack. It is reported to be a really great tool.
The shift to Teams is largely (my opinion) due to the power of the Microsoft marketing juggernaut and interoperability with the rest of the Office 365 – particularly SharePoint. Perceived ease of use and cost wins over the decision makers whether the trench mice agree or not. If you have a 365 enterprise subscription it is very likely you already have the option to use Teams... so if you were the CEO and not terribly interested in the nuts and bolts of the tech tools you might think: why go outside the MS ecosystem?
Best of luck no matter what you choose. I got this just yesterday from Jessica Vesper of guivisions.com : https://fleep.io/blog/best-slack-alternatives/
Speaking of Teams video meetings – on December 6 Microsoft rolled out their Live closed captioning.
It was AMAZING. It was perfect the whole time I listened/watched for an hour.
In my experience this is less a question of one tool vs another tool but choices about which to use in which instance.
We are a consulting organization and for SURE we have a primary chat tool for team collaboration. However, we also work with clients and vendors and as such we are frequently using the tools they are using, which are often different than ours. So depending on the situation we choose a different tool.
You may find that you need to interact using Slack because that is who your vendor or partners or board uses, even if internally you are using Teams. Or Google's version of these tools.
We use RingCentral for all our phones, meetings and yes chat. (cheaper than slack, allows us to connect with guests into our internal chat rooms as well as to set up dedicated rooms with external folks.) yet we also use Slack because some of our clients only use slack.
Jeffrey D. Herron, Partner / EVP Client Relations Beaconfire RED
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Hi Kendall –
To effectively roll out Teams at your organization, you'll probably want to develop some governance standards up-front. Ideally, the same committee that selected Teams could come up with competencies and standards to guide staff, as well as your training plan during the roll out.
Digital workplace competencies
Define the basic competencies all staff needs to have to work effectively using Teams (this could be broadened to other tools you use in your office). For example, every staff person should know how to:
After defining the competencies, you can make sure that all staff receives training in these competencies and that your onboarding process ensures each new staff person gets the same training. You may want to accommodate different learning styles by offering some in-person brown bag training, links to online training resources, and written tip sheets.
Microsoft offers free, live, online training classes and they also have on-demand courses available via YouTube. Additional resources are available in the End user training for MS Teams website.Internal communication standards
Clarify the communication channels (e.g., email, Teams, phone) available to staff, as well as guidelines for using the channels. Here are some sample standards for Teams:
When to Use
For less-structured, primarily synchronous discussion between internal staff (one-on-one or groups).
Teams Channel Discussion
For structured discussion about topics and projects, all staff announcements, and general questions.
Teams Video Call
For internal video calls with small groups of staff.
Hope that helps!