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Ask a question. Give advice. Share resources. Looking for software or hardware recommendations? Want to know how others are using text messaging in their work? Trying to find examples of IT policies? The NTEN Discuss forum is a great resource for all of the above and more! It's the general discussion list for the NTEN community, and folks all over the US (and the world) are sharing their questions, answers, and news about nonprofit technology.

Office 365 Phone System

  • 1.  Office 365 Phone System

    Posted Aug 15, 2019 15:15
    Hello NTEN.

    Has anybody had experience with implementing and using Phone System in Office 365 in their non-profit?
    Would be interested to know what the overall experience has been like thus far.
    Thank you.
    -Zac


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    Zac Rozenblat
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    2020 Nonprofit Technology Conference Logo  w/ Baltimore Skyline


  • 2.  RE: Office 365 Phone System

    Posted Aug 16, 2019 10:18
    Would love to hear these responses. I'm seeing conflicting informaiton about requirements for Teams and phones.

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    Jessica Martin
    Operations Officer
    For Pete's Sake Cancer Respite Foundation
    Plymouth Meeting, PA
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    2020 Nonprofit Technology Conference Logo  w/ Baltimore Skyline


  • 3.  RE: Office 365 Phone System

    Posted Aug 16, 2019 10:31
    Edited by Brian Rodriguez Aug 16, 2019 10:30
    Hello,

    I implemented the Office 365 Phone System about 2 years ago and are still using it. We are using it in 20+ locations with approximately 50 users. We are still on the old Skype for Business Platform and will transition to Teams in the next few weeks. We are currently using Auto Attendants & Service Numbers and I mask each user number Caller ID with the Service Number for each location user Powershell. Our setup includes desk phones (Polycom VVX400 & Polycom VVX 300) that are signed in to the Office 365 Account. I am very satisfied with it. Please let me know if you have any questions.

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    Brian Rodriguez
    IT Director
    West Texas Opportunities, Inc.
    Lamesa, TX
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    2020 Nonprofit Technology Conference Logo  w/ Baltimore Skyline


  • 4.  RE: Office 365 Phone System

    Posted Aug 18, 2019 18:36
    Hi, I concur with Brian.  We implemented SfB recently, October 2019 and using the Ploycom VX300, VX411, and VX500 phones.  Except for blocking spam phone calls and user capacity building, I'm very happy with the choice, but it's still pretty new for us (less than a year).
    --Derrick Gilbert
    IT Director
    American Baptist Home Mission Societies
    King of Prussia, PA 19406

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    Derrick G. Gilbert
    Director of Information Technology
    American Baptist Home Mission Societies
    Valley Forge, PA
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    2020 Nonprofit Technology Conference Logo  w/ Baltimore Skyline


  • 5.  RE: Office 365 Phone System

    Posted Aug 26, 2019 12:45
    Hey Brian.

    Any chance we could schedule a call to talk about it with you sometime this week? Your insight would be greatly appreciated.

    -Zac


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    Zac Rozenblat
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    2020 Nonprofit Technology Conference Logo  w/ Baltimore Skyline


  • 6.  RE: Office 365 Phone System

    Posted Aug 16, 2019 11:58

    Interestingly, I'm exploring this possibility as well.  Hope to learn more as well. 

     

    ___________________________________

    JULIUS E. RAINEY, JR. , PMP, MPPA

    Director of Information Technology 

     

    Parents for Public Schools, National Office

    125 South Congress Street, Suite 1218

    Jackson, MS 39201

    p: 601-969-6936 ext. 314

    ejrainey@parents4publicschools.org

    wwww.parents4publicschools.org

    t@PPS_National 
    f: www.facebook.com/PPSNational

     

     




    2020 Nonprofit Technology Conference Logo  w/ Baltimore Skyline