Technology Decision Makers

last person joined: 22 days ago 

A group for those in nonprofit IT decision-making roles to connect with peers and share best practices. This Technology Decision Makers group is for nonprofit IT or MIS Directors/Managers as well as CIOs and CTOs to connect with their peers and share best practices. Topics for discussion include, but are not limited to: hardware and software management, product reviews, emerging technology, best practices, collaborating effectively with other departments, and management conundrums. Membership is restricted to IT staff at nonprofit organizations.

What did you learn this week?

  • 1.  What did you learn this week?

    Posted May 10, 2019 16:00

    Here's what i learned:

    the connection filter in o365 Exchange is an inclusive list not an exclusive list.  Instead of telling o365 "only except mail from these servers" it tells it "always accept mail from these servers".

    Somehow, probably through a phshing attack, one of our users had her password compromised.  An attacker then used her account to relay phishing e-mails through our O365 server.

    Since it was a relay, it didn't show up in her sent items and they added a rule, probably through OWA, to send her incoming mail to deleted items.  That way if any of the recipients screamed, we wouldn't hear them



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    Colin Boyle
    Step Up Suncoast
    Sarasota, FL
    cboyle@manateecaa.org
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    2020 Nonprofit Technology Conference Logo  w/ Baltimore Skyline


  • 2.  RE: What did you learn this week?

    Posted May 15, 2019 08:06
    Office 365 is definitely a tricky beast when it comes to email.  We migrated to O365 last year, and almost immediately the phishing attacks started hitting us in far more volume than we had experienced previously.  We ended up having to implement a 3rd party mail filter service, which pretty much took care of the problem.  Of course, that doesn't help with a compromised account, which is one of the things that keeps me up at night.

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    John Parker
    Director of IT
    Province of St. Joseph of the Capuchin Order
    Detroit, MI
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    2020 Nonprofit Technology Conference Logo  w/ Baltimore Skyline