Thank you all for your responses.
For clarity, FIMS is an integrated software package for Foundations, used by many Community Foundations. It's a one-stop shop to manage user profiles, funds, gifts, grants, and accounting. All of these pieces share the master database and information put into one section is available in the other sections where appropriate, eliminating the need for entering things multiple times or exports and imports into various stand-alone programs. For CRM, FIMS has a connector to a slimmed-down version of SalesForce (support of which ends on October 1, 2019). DonorCentral is our Donor Portal for our Donor Advised Funds and it also connects back to FIMS. Accounting is one of the major strengths of FIMS. Blackbaud purchased the company that makes FIMS several years ago and has been creating a path for people to move off of FIMS to their suite of software. They're committed to supporting FIMS for as long as people want to use it but Blackbaud isn't planning any major for it. Their commitment to supporting FIMS doesn't necessarily extend to the peripheral programs tied to FIMS.
The non-Blackbaud software packages we have been looking into so far are Akoya.net, GiftingNet, Stellar's iPhi Suite and Foundant's CommunitySuite. We've been using Foundant's grant life management software for our competitive grants and like the company but at the moment we aren't certain the CommunitySuite's accounting piece is fully developed enough for what we do.
We aren't ruling out going the Blackbaud route but this year there have been a number of frustrations with their support. We're doing our due diligence.
I'm happy to share notes with folks off list too.
Information Systems Manager The Vermont Community Foundation