Hi Everyone,We are currently using ETO (Efforts to Outcomes) to manage our program data but looking to transition to a new system. We are currently leaning towards Salesforce but wanted to see what other systems people are using that we should also evaluate!Thanks,Sarah
So glad you mentioned the Microsoft ecosystem, David! We've been managing our contract management system, data integration, and calculation engine on Microsoft for about 11 years, and our older contract management and program management system for 19 years. This has worked really well for us because we can build out modular solutions and customize as needed.Our teams that currently use state systems for SNAP enrollment and other wrap-around services aren't currently using anything, which is why I'm encouraging them to look at some SaaS solutions. If we want to integrate with state systems we might have to do more custom work, I imagine.We are now planning to evaluate the pros and cons, costs and benefits, of upgrading our Microsoft environment vs using one or more customized off the shelf tools, and then having to deal with multiple SaaS integrations. I think the numbers and other tangible benefits will come out in favor of the Microsoft ecosystem, but we'll see.