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Looking for software or hardware recommendations? Want to know how others are using text messaging in their work? Trying to find examples of IT policies? The NTEN Discuss forum is a great resource for all of the above and more! It's the general discussion list for the NTEN community, and folks all over the US (and the world) are sharing their questions, answers, and news about nonprofit technology.

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1.  SMS Experience?

Posted Jan 24, 2017 17:12
Hi Everyone,

Idealware is working on a report that will help nonprofits get started using texting for outreach and/or program delivery. The report will include information on technology tools, policies to protect user data, how to build a texting list, and case studies featuring nonprofits that have been through the process and can share their successes and struggles.

Have you:
  • Used texting at your nonprofit?
  • Used broadcast or other text message management tools?
  • Worked with a consultant to implement a program that included text messaging?
  • What were your experiences with any of the above?
Any help on these questions would be greatly appreciated.


Dan Rivas
Managing Writer

2.  RE: SMS Experience?

Posted Jan 25, 2017 11:11
We have built a product that provides bulk as well as individual outreach for SMS.

We would be happy to share our experiences and capabilities.

Ken Workun
NetFore Systems
Ottawa, ON
613-454-5598; KWORKUN@netfore.com

3.  RE: SMS Experience?

Posted Jan 25, 2017 11:15
Hi Dan,

BF RED is running text programs for two prominent nonprofits (one for advocacy/acquisition) and another for a teen focused media brand for engagement and onsite/event acquisition. Happy to help out on several of these questions. We've also looked into a few of the tools as the programs have grown expanded so can share thoughts on pricing models and UI as well.

I think I've already offered to talk to Chris B. earlier, but reminding you if that didn't get conveyed.


Jeff Herron
EVP Client Services
Beaconfire RED
703.894.0080 (2202)