WordPress

last person joined: 2 days ago 



A place for nonprofit WordPress developers and content managers of all skill levels.
The WordPress group is an engaged network of WordPress developers and content managers, for all skill levels, by WordPress users for WordPress users, to encourage the usage of and advocate for WordPress.

Our goal: to support nonprofit organizations using (or interested in using) WordPress. Additionally, this is a safe and friendly place for beginning WordPress developers and users to ask questions and connect to like-minded people.

Current organizers: Cindy Leonard, Jason King, and Mark Root-Wiley
Short link: http://community.nten.org/wordpress
Anyone can join and contribute to this group! Just create an account to get started.

1.  Trouble with "Simple Page Tester" plugin

Posted Aug 24, 2016 12:45

Hello everyone! A couple of weeks ago, I tried setting up Simple Page Tester on my WordPress site. I'm using WordPress 4.5.3, and my host is WPEngine.

After setting up my first test, the plugin started creating redirect loops for both the A and B page. The redirect loop didn't happen for anyone logged into WordPress, but anyone else who visited the site got the "too many redirects" error. I read that the Simple Page Tester plugin needs PHP sessions to work right, and the developer recommended installing "WP Session Manager." I installed that, and the problem continued.

WP Session Manager is years out of date, so I was considering attempting a different PHP plugin, like "Native PHP Sessions for WordPress", but before I did I thought I'd see if anyone in the group had any experience with this plugin or this issue before.

If it matters, my site has an SSL certificate. It's https://businessadvising.org/

Thanks in advance!

Patrick

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Patrick Duggan
Director, Marketing and Communications
Pacific Community Ventures
Oakland, CA
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2.  RE: Trouble with "Simple Page Tester" plugin

Posted Aug 24, 2016 12:51
I've not used that plugin before, but it's possible there's a plugin conflict somewhere.  I can't promise anything, but this is what I do when I'm having similar issues.  Try disabling all of the plugins on your site, enable the testing plugin you want to use, then enable one plugin at a time, checking the site after you enable each one, to see if everything is working correctly.

Does anyone else have an idea for Patrick?

Cindy

Cindy Leonard, Consulting Team Leader
Bayer Center for Nonprofit Management at Robert Morris University, 
339 Sixth Ave, Ste 750, Pgh, PA 15222
p 412-397-6007 | f 412-397-6016 | leonard@rmu.edu | www.bcnm-rmu.org


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3.  RE: Trouble with "Simple Page Tester" plugin

Posted Aug 24, 2016 19:02

Thanks Cindy! Yeah, I did that over the course of a day, and there were no conflicts found. That was the first thing I did, actually, before I started experimenting with PHP Sessions.

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Patrick Duggan
Associate Director, Marketing and Development
Pacific Community Ventures
Oakland, CA



4.  RE: Trouble with "Simple Page Tester" plugin

Posted Aug 24, 2016 13:19

Hi Patrick,

WP Engine is a great host (I use them with a lot of clients), but they are much stricter with their servers than a lot of other hosts in terms of restrictions and specific configurations. I'm not familiar with PHP sessions or this plugin, but I would get in touch with WP Engine's support as this may be a server configuration issue.

Luckily, that plugin isn't on their list of disallowed plugins, so hopefully they can help you get it working or definitively tell you that it won't work on their hosting :(

Good luck!

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Mark Root-Wiley

MRW Web Design / MRWweb.com / @MRWweb
Thoughtful WordPress Website for Nonprofits & Mission-Driven Organizations
Seattle, WA



5.  RE: Trouble with "Simple Page Tester" plugin

Posted Aug 24, 2016 19:01

Thanks Mark! yeah, I called WpEngine about it when it first happened, but since it's a plugin they were pretty clear that they didn't support it. They also suggested I disable every other plugin to search for a conflict, which I did over the course of a day, and there were no conflicts found. 

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Patrick Duggan
Associate Director, Marketing and Development
Pacific Community Ventures
Oakland, CA



6.  RE: Trouble with "Simple Page Tester" plugin

Posted Aug 24, 2016 15:57

Best place to get advice is on the support forum for that plugin: https://wordpress.org/support/plugin/simple-page-tester. The plugin's author seems to be quite responsive to questions. I notice there are other people having problems with redirects.

 .

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Jason King
WordPress Web Developer
London
www.kingjason.co.uk

Twitter: @jasoncsking



7.  RE: Trouble with "Simple Page Tester" plugin

Posted Aug 24, 2016 18:59

Thanks for the suggestion. I'd already tried posting on that forum a while back, and that's where the suggestion to use Session Manager came from. Then, I implemented it and didn't work. You need to pay for the premium version of the plugin to get real troubleshooting advice, and our website budget is shoestring. 

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Patrick Duggan
Associate Director, Marketing and Development
Pacific Community Ventures
Oakland, CA



8.  RE: Trouble with "Simple Page Tester" plugin

Posted Aug 25, 2016 11:46
Edited by Sara Smith Aug 25, 2016 11:47

The fact that you tried another plugin and had the same issue leads me to believe it's not the plugin. I've had other issues with redirects and https with WPEngine, though never used these plugins. In my cases, changing the site URL and home in Settings > General to reflect the https resolved my redirect issues as http to https is a redirect. Maybe worth a try for you? BTW, if your URLs are grayed out, you can change in the wp-config file or ask WPE to do it. This is a something they will support.

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Sara Smith
Principal - Designer - Developer
Media in Bloom
Helping Non-Profits Grow and Thrive Online



9.  RE: Trouble with "Simple Page Tester" plugin

Posted Aug 25, 2016 13:20

Sara, troubleshooting from afar is always hard, but I love your suggestion. It makes a ton of sense, and I'll try to keep it in mind, even if it isn't the solution Patrick's problem :)

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Mark Root-Wiley

MRW Web Design / MRWweb.com / @MRWweb
Thoughtful WordPress Website for Nonprofits & Mission-Driven Organizations
Seattle, WA