Join us and introduce yourself! For a different way to get to know our members, here is a playlist of our walk-up songs.Short link: http://community.nten.org/data
Thanks for sharing, Deborah. This reminds me of a great presentation I heard at NTC 2015 by Bob Filbin from the Crisis Text Line. He talked about using data to figure out ways to improve their processes and strategies so each counselor could help more people in crisis.
Data community members – is anyone using data to improve program efficiency? If so, how are you approaching the challenge? Inquiring minds want to know!