Getting Started / Help

Getting Started

Welcome to NTEN's online community platform! Ask questions, give advice, and share resources about all things nonprofit technology. All are welcome to join, regardless of NTEN Membership.

1) Log into the platform

Credentials for and are the same. If you've signed-up for an NTEN Membership or newsletter or registered for an event, you already have a username and password. Click the "Login/Sign Up" button at the top right of the screen to sign into an existing account or create a new one.

Pro tip: If you’re not sure if you already have an NTEN password, click "I forgot my password."

2) Fill out your profile

Add your bio, job history, and other information to help community members get to know you. (You can even import details from LinkedIn!)

Pro tip: We've found that users with profile pictures are more likely to get responses, so be sure to add a photo.

3) Customize your profile settings

Go to the "My Account" tab in your profile. Edit how much of your profile you want public, change your discussion post signature, and select how frequently you want to receive discussion email notifications.

Pro tip: Choose the daily or weekly consolidated digest option if you're worried about receiving too much email.

4) Browse and join communities

There are numerous groups to pick from with interest topics ranging from community management to IT to digital inclusion.

Pro tip: Join the general discussion group, a.k.a. NTEN Discuss, for conversations about all things nonprofit technology.

5) Join the conversation

Ask questions, give advice, and share resources: Reply to existing discussion threads or start new ones.

Pro tip: Feeling shy? Look for the group's introduction thread and say hello to group members.

6) Level-up

Volunteer to facilitate an existing online group—or start a new one!