Lisa Jervis has been building organizational infrastructure in social justice nonprofits for almost 20 years, combining administrative, operations, fundraising and program experience to bring a uniquely sharp diagnostic and strategic eye. She has successfully managed a wide variety of operations and technology projects in multiple organizations—from needs and tool assessment through implementation and training—including the deployment of cloud-based file server systems, the development of remote collaboration tool ecosystems, and CRM migrations. She holds a masters degree in Information Management and Systems from the School of Information at the University of California at Berkeley. Her graduate work focused on information organization, work practice studies, computer-supported cooperative work, and user-centered design methods. Before attending the School of Information, she was the Finance and Operations Director at the Center for Media Justice, where she was responsible for (among other things) technology strategy, implementation, and training. She is the founding Editor and Publisher of Bitch: Feminist Response to Pop Culture, the founding board chair of Women in Media and News, a member of the advisory board of outLoud Radio, and an active leader in technology strategy and implementation at the East Bay Meditation Center.